5

They got go turn aroud on there work and great prices

Thanks Omar! It was good to see you in again. Hadn't seen you in a while. Remember, we can help with oil changes and regular maintenance as well.

- Payne's Automotive
4

Great service, a little pricey but can't complain because they fixed my car within an afternoon.

Justin, I'm glad your experience was positive. We will likely never be the cheapest but we do what we promise and stand behind it.

- Payne's Automotive
5

This is an honest family run business. They take care of my vehicles and the vehicles of my extended family. If they can take care of my 1973 MGB and my 2016 Subaru , they can take care of anything in between. Thank you Payne's Auto!

Dennis, you guys are great customers and a joy to work with. Thanks for the kind words.

- Payne's Automotive
5

I drive a Volvo XC60 and I have the hardest time finding a shop that is even willing to do any work on my car beyond a basic oil change, until I found Payne's! Payne's Automotive has technicians more than qualified to work on both Domestic and European cars. They've always done an excellent job on my vehicle, and always deliver top notch customer service. I highly recommend these guys!

5

I will try to keep this brief; however, the story needs to be told to express my sincere thanks to Payne's Automotive, Jason, and Dennis.I have a 2013 Ford Fiesta. My tags were to expire on 12/31/16. Mid-December, my check engine light came on. I went to Sterling McCall Ford to investigate the light, get a LOF, tire rotation, and complete the state inspection. The dealership never delivered. They lied and wasted my time -- over weeks. My time at the holidays that I could have spent with my family was wasted on Sterling McCall Ford's ineptitude.Then goes 1/3/17. I have a fairly new vehicle that is not legal to drive. I was truly panicked. I looked at dps.texas.gov/rsd/VI/Mis… and through the grace of God found Payne's Automotive. I dropped my vehicle off yesterday, 1/4/17 at 15:00 CST. I picked it up with a passed state inspection today, 1/5/17 at 15:00 CST.What took a Ford dealer two weeks to obfuscate, took Payne's Automotive 24 hours to diagnose and repair.I have never been happier to pay a car repair invoice than I have been today.Thanks, Jason and Dennis!Ed Hill

5

I have taken all 3 of my vehicle's here. They call let you know what's wrong and how much it will be. Can't ask more then that. Just like knowing there not going to BS me or nickel n dime me. The only thing I thought was a little high was the price to replace my engine. Did it myself. But these guys are great group and do all they can to make you want to come back. Keep up the good work guy's and stay blessed.

Alejandro, thank you for your kind and honest words. We can't and won't always be the cheapest but we strive to be the best and provide true value.

- Payne's Automotive
5

I've been here three times for small things and had a pleasant experience each time. I'll probably be a customer for live.

Letitia, we are happy you are happy! Have a great day!

- Payne's Automotive
5

The staff and service at Payne's is truly tremendous. They are honest, fair, and upfront with all of their timelines and pricing. They also offer a free shuttle if you need a ride to work after you drop your vehicle which is a really nice bonus. I will keep returning to Payne's for all my of my automotive needs.

Hunter, we appreciate your comments. We work very hard to meet and exceed customers' expectations. Thanks for being a valuable customer.

- Payne's Automotive
5

Jason and Dennis run an excellent auto shop. I have never been disappointed with the service or quality of work. They even have a shuttle service, so I just drop my car off in the morning, get a ride to work from their courtesy shuttle, and pick it up on my way home from work (I usually can bum a ride back, but they always offer the shuttle if I need it). This is one place I trust and don't worry about having mysterious repairs come up to add a couple hundred to the bill. Very honest and up front!

5

Update: Owner called regarding the issue and made the greatest attempt to rectify the situation this morning! 1. He arranged for tech to check the oil cap 2. Provided detailed information about the condition of my car. 3. Offered complimentary service for the inconvenience.