Houston Auto Repair

653 Reviews
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5

Always happy with the service..Just wish sometimes you wouldn't be so busy ..my go to place for honesty.. thanks, Dennis and Jason

Thank you Wanda! I hope when we are busy you still feel we treat you right because you are important to us.

- Payne's Automotive
1

Called in to see if they could perform a balance test on my F250. They said they could, 120$ for the diagnostic, fine by me, but when I said I wouldn't be having them perform the service on it, they wanted nothing to do with it, and all but hung up on me. 120$ for an hour of diagnostic work (at most) and no wrench turning? Seems like a good deal to me. Oh well

Our business is that of automotive service and repair. Our priority is getting our customer's vehicles back on the road as quickly as possible. With that in mind, it would be a disservice to our customers to take on this type of work. It is not in our customers' or our interest to prolong the repair or service of vehicles in order to perform diagnostics on vehicles where the owner has no intention of us performing the necessary repairs. We hope you are able to find the service you are looking for.

- Payne's Automotive
5

Great job and thanks for getting me back on the road as quick as possible.

Always glad to help John. See you next time.

- Payne's Automotive
5

Always extremely polite, very reasonable an I have no worries when I take my Benz to Paynes Automotive.. Hey Thanks Guys for doing an AWESOME JOB!!!!!

Thank you for being an AWESOME client!

- Payne's Automotive
5

Thanks so much for your professional and courteous service. I rated you all a five star but it wouldn't let me click on it, hopefully it shows.

Thanks Ruthie. You are a loyal customer and wonderful person.

- Payne's Automotive
5

The courtesy, professional service, honesty, outstanding customer service keeps me coming back time after time.

Thanks Gaye. If ever you have any questions or comments about our service please let me know.

- Payne's Automotive
5

Honest, timely, and neat; excellent work and communication.

Thanks Victoria. Those are all the things we strive for. If we do not achieve the same results every time, please let me know.

- Payne's Automotive
5

Honest, timely, great communication, neat. Getting ready to drive my family back to Florida after Irma, I knew my vehicle needed a check up. They were honest with me about recommendations and their level of urgency - what i should replace now and what could wait. I got it all done at once because i trust them. Very pleased with the work.

5

The work (replacing an engine damaged by the flood) was completed on time and at the price quoted. They have always done a great job taking care of our vehicles.

Thanks Gary. We appreciate your loyalty and you are always a pleasure to deal with.

- Payne's Automotive
5

One of the few repair shops that I can rely on to give me an honest evaluation on my vehicles.

Thanks Al. I am glad we have earned your trust and loyalty. We will attempt to continue to earn it every time you come.

- Payne's Automotive
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