1

(Translated by Google) They charged me for checking it supposedly well to see the problem they charged me 2500 and they didn't take away the noise supposedly if you pay for checking it they offer you a ride home if you leave your car not even that they offered me to call so they can check melo to take it and they told me they would It will take another day as if you didn't work, it just doesn't work here 6 months later I almost killed myself because of the repairs that were made to me here and the emails that notify me that they sent them were deleted where it said everything that they told me changed I think so that I don't sue them Because I almost killed myself, they did everything but fix the problem. (Original) me cobraron x checarmelo supuestamente bien para ver el problema me cobraron 2500 y no me quitaron el ruido supuestamente si pagas x checartelo te ofrecen llevarte a tu casa si dejas tu carro ni eso me ofrecieron llame para q melo checaran lo lleve y me dijeron q lo llevara otro día como si uno no trabajara simplemente no sirve acá 6 meses después casi me mato x las reparaciones q me isieron acá y los correos q me avisan mandado los borraron donde decía todo lo q me avisan cambiado yo creo q para q no los demande x q casi me mato me isieron de todo pero menos arreglar el problema.

5

As expected, all problems were identified & repaired as promised. I've been using Payne's for my car repair & maintenance needs for over 25 years.

5

The staff was helpful in getting us a tow to the shop by a quality wrecker and were quick to diagnose and fix the problem promptly on the Friday before a holiday weekend. Thanks, Payne's!

5

I have used this shop time and time again, I get what I want done, no worries about adding jobs without notice, I am informed about the recommendation for my vehicle. The company has been good for my 2006, and 2013.

1

Haven’t had my AC working for 8 years, took it here a few years ago and paid $2000 for them to ‘fix’ it, didn’t fix it at all, was still only blowing hot air. Just had a random mechanic come look at it today and he fixed it in less than 20 min. There was a piece of burnt plastic blocking the air from entering the compressor or whatever. Charged me $80. This is why I don’t trust big mechanic shops.

We are sorry for your frustration. All of our repairs come with a 3 year or 36k mile warranty. If the failure of your ac system was related to work we did and was within warranty, it would have been resolved at no charge. We are dedicated to providing honest and reliable repairs that last well beyond the stated warranty period. So, we would love to get to the bottom of this for you. We are unsure of who to respond directly to because we have no history of a customer named Candy B. If you would like to discuss this issue further, please contact the office at 713-895-9948.

- Payne's Automotive
3

Inspection machine was down

5

Excellent service and fair price. Jason and his team are great! Will recommend 100%.

5

Everyone is always very kind. We have had a lot of work done on different vehicles including Honda and work exceeds expectations. Their pricing is fair and the completion time quoted is always acceptable.

5

Took my 2004 Trailblazer in for a motor mount change. Paynes took care of it. It was finished by the next day and it's running so smoothly!! Easy drop off and easy pickup. And for a really reasonable price. Thank you so much,Paynes Automotive.

1

Watch out for the staff in the office (dungeon). That boy turns into a evil 🍅.