5

I've been using Payne's for years and highly recommended them. Honest and reliable - will cotinue to use them!

5

They replace my fuel pump. Car runs like new.

5

I took my car in for an oil change and for them to check the transmission. They were great from the time I called to set up the appointment to picking up my car. They always take their time to explain to me in terms that I can understand! Thanks so much!

5

5

5

Been taking my 2005 Honda and 2011 Avalon to Payne’s for many years and they keep them running great!

5

It is really good to find an auto repair shop you can trust. First the appointment scheduling is great. When I arrived, checked in right away. They even offer shuttle service or will call you an Uber. My Elantra was overheating. They found it to be a really simple fix when they could have taken advantage and installed something I didn't need. Only charged for diagnostic. If you are new to Houston or been burned by another repair shop, I highly recommend Payne's.

Ruben, thanks for your kind words and sharing your experience with others. We are always about integrity - we don't know any other way and truly don't have the time to try to be any other way.

- Payne's Automotive
5

Payne's Automotive has a wonderful appointment scheduling system that helps you take care of your vehicles maintenance and repair needs with convenient reminders. They are punctual, feature efficient check in and are happy to keep you informed through the services you choose.

5

Thanks Hector!!!

- Payne's Automotive
5

I dropped off my Ford Explorer for an oil change and when I scheduled the appointment I was told that there would be a complimentary shuttle available to bring me home. Unfortunately, it was not there when I dropped off my truck, but instead of telling me I would have to wait for it Paynes scheduled an Uber for me at their expense. Any other place would have asked me to wait or I'd have to make my own way home but they took care of me with no problem. This is our second time using Payne's and we will continue to use them because it is the little things like this that make a lasting impression.

Imelda, thank you for recognizing our efforts and sharing with others. This is just one example of the many ways we try to make customers' experiences with us as pleasant as possible.

- Payne's Automotive