5

I am new to the neighborhood and needed some repairs done to my vehicle. I highly recommend Payne's Automotive for your vehicle needs. They are honest, friendly and fast. The office is clean and the staff is wonderful.

Thanks Jerica and welcome to the neighborhood! We are here to help with any of your vehicle maintenance or repair services.

- Payne's Automotive
5

My family is very satisfied with the professionalism shown at Payne's Automotive. All repairs on our automobiles have been 1st class and if there is an issue with the repaired item later on under their warranty, they correct the issue no questions asked. Well trained staff and exceptional environment inside and out.

5

Awesome place. Knowledgeable, honest and super reliable. The only one issue for me at time is that the place is not open on Saturday (weekend). Many thanks for the great work on my truck. Update November 2019. The "service engine soon" light came on. Took my S2 pickup to Payne's. After diagnosis and replacement of needed parts, the truck drives like new for a 2002. Payne's closed shop early on that day so they delivered my truck to my work place. This is equivalent to Lexus service in my opinion. Many thanks again.

Hai, we appreciate the vote of confidence. With respect to Monday thru Friday being the days we are open, remember we have the shuttle so we can take you to work or home when you drop off and we will pick you up when we are done. Update 11/18/19 - Thanks Hai! Always happy to serve. Glad we got the problem with your 2002 Chevy S10 resolved and look forward to helping you keep your vehicles in great condition.

- Payne's Automotive
5

The company I work for, has used Payne's for years, whenever I have a problems with my work truck, I always come to them. Honest, dependable work is all I've ever experienced with these folks. Very friendly, knowledgeable and most importantly honest. I wouldn't trust taking vehicles anywhere else.

Thanks Mike for trusting us with your Nissan Titan. Got your starter, battery and oil leak taken care of and your truck back to work.

- Payne's Automotive
5

They do great work at a reasonable price. Couldn't be happier.

Thanks Matt! We just want to help you take care of your Toyota 4Runner. If you are ever not happy, let us know.

- Payne's Automotive
5

Payne's Automotive was able to assist me get my vehicle inspection in a timely manner. Very professional & welcoming team.

Thanks Gloria! Happy to help with your state inspection. We are here to help with oil changes, maintenance services or any other vehicle needs you may have.

- Payne's Automotive
5

I truly enjoy taking my car to Payne’s Automotive. Everyone is extremely professional, and they are attentive to their customers. When you leave your vehicle with them you know that it’s in good hands. I love their honesty, and their impeccable customer service. I would highly recommend this establishment without reservations.

Trina, customers like you make our jobs more worthwhile. We appreciate you trusting your BMW to us. We are here for you regardless of your needs - from oil changes to brake services to air conditioning. And more... Thanks.

- Payne's Automotive
5

Very pleased with service and personnel was helpful and honest. Contacted me before proceeding with any repairs. Repairs completed as stated when dropped off vehicle. Will not have a problem referring Payne’s to anyone.

Thanks Michael! Referrals and word of mouth advertising is the best we can get!!!

- Payne's Automotive
5

A big thanks to Steve, Jason, and the staff at Payne's Automotive. They listened to me and were able to quickly diagnose the problem and repair my vehicle in a timely fashion. I had taken my vehicle to a different mechanic several months ago. Their mechanic said that there was nothing wrong with my transmission. Eventually, I scheduled an appointment with the service department. Upon my arrival I was told it would be 2.5 weeks before they could look at my vehicle. That would have been useful information when I made the appointment! I took it to another agency and they told me it would be 1 week. So, I made an appointment the following week. Well, it took them an additional week to look at my vehicle. They wanted $7,000 to tear down the transmission and replace it with a re-manufactured transmission. I declined the service and took my vehicle to Payne's with the paperwork from the Ford service department in hand. Steve politely accepted the paperwork but want to actually hear from me what was going on with my vehicle. Within a few hours, they called me to tell me exactly what I needed: a new transmission. I was told it would cost $5,700. I called them back the next day (Thursday) and told them to order the transmission which comes with a 3 yr/100,000 mile warranty. It was a better deal than the Ford Agency. I had my vehicle by Monday morning! Thank you so much for actually listening to the owner of the vehicle. It meant a lot to me!

Thanks Rana! Glad we were able to help. Sounds like you were getting typical dealership service - hurry up and wait and it's expensive. Look forward to continue working with you to keep your vehicle in great shape with regular oil changes and other maintenance services.

- Payne's Automotive
5

Awesome job

Thanks Albert. Hope to see you again soon for any vehicle needs you may have.

- Payne's Automotive