Houston Auto Repair

Excellent Professional Service.

We dropped off our vehicle late afternoon and had a quote early the next day. Pricing is a little high for some but you get what you pay for and we have had great experiences each time we have used Paynes. Here you receive excellent quality parts and repair and communication. The repair was done within one day, so quick turnaround. If you view your vehicle as an investment and want to keep it on the road for several years then use Paynes.

Always a good experience having my inspection done here. They’ve never tried to tell me something was wrong that I needed to fix, which has happened so many times at many other places. They’re honest & quick & don’t try to take advantage.

Always get good service with Payne Auto. Thank you.

They just fixed my AC. Good job. Reasonable price.

Payne just fixed my AC. Did a fantastic job. Found the problem, send me a reasonable quote. Done deal. Thanks for the good work.

I have driven by Payne’s Automotive for years. If I had know the quality of service and overall professionalism was this high, I would have started using them for everything automotive years ago.

Contrary to other reviews giving Payne's Automotive a low review, I would give it 7 stars if I could. I have been coming to this workshop for more than 10 years, bringing my three cars and 100% of the time, my cars never failed again with the same problem. For example, one of the first repairs done to one of my cars over 10 years ago was the A/C, and after all these years, my car never failed again from that. From the beginning I am always informed what the problem is and the cost for the repairs and what they tell me they are going to charge me, that is exactly what I have to pay. There are no hidden costs. What if it's a bit expensive? Well yes, the costs of certain repairs are not cheap, but they will always be lower than what I would pay at any dealership; moreover, there is no price for the courtesy and respect with which Dennis and Jason have always treated me. This workshop is run with honesty, integrity and trustworthiness. And no, I do not receive any kind of commission for giving this review. I am simply a satisfied customer with the work they do in this place.