Houston Auto Repair

637 Reviews
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5

Us usual, quick service, fair price, family own, always explaining what was done and why (if you are asking and incline to mechanics). Love it!

Thanks Jerome!!! We appreciate customer's questions and want to help them understand what we are doing and why.

- Payne's Automotive
5

Excellent service!! I got my car inspection here at it seriously took like 15 min. Their waiting room is also pretty nice. I’ll definitely come back here for my next car check up.

Thank you Whitney for trusting us with your Toyota Corolla. We are here to help with oil changes or anything else you might need.

- Payne's Automotive
4

Very busy auto shop! Employees are friendly

Thanks Dean! Even though we are busy, we will always take the time to help and hopefully you felt that way.

- Payne's Automotive
5

I love this place. They are very nice and do very good work. They do not over price you like some places I've been to. My car was ready in one day. I highly recommend this place for your car services!

Thanks Leticia. What you experienced is what we do for every customer every time.

- Payne's Automotive
5

The best customer service. 1:1 attention, not pushy, gave me options and priority order of repairs! Nice experience.

Thanks Gilma! We want every customer to have a "nice" experience although auto repair may not always be fun for the customer.

- Payne's Automotive
5

Good work for a fair price.

5

Got our truck in and out the same day for some issues and regular maintenance. Great communication and service! Thank you!

5

I've had both my vehicles serviced at Paynes. Nice environment. The front desk was friendly, the mechanic was very knowledgeable and did a great job. I love they have a courtesy service to drive you to work or home while your vehicle is being serviced. Their prices are competitive and better than dealer prices for repairs. They are my go to for car and truck service.

Thanks Sabrina! We appreciate your kind words and your loyalty. We will continue to help you keep your Ford F150 and GMC Terrain in great/safe running condition.

- Payne's Automotive
5

Very professional. Steve was extremely helpful getting my car onboarded and Jason made sure to keep me up to date on the status of my car. I was unsure as to the reason my car was malfunctioning, and they identified the problem and explained it to me in straightforward, layman terms. It was obvious they were focused on trying to get my car back into working order and weren't trying to add any superfluous extra services or repairs. The car was ready in a little over 24 hours and I was back on the road (and the only reason it took more than a day was because Jason wanted to ensure the silicon seal on my new oil pan was properly cured and safe). Excellent service, honest people, and I will be back should I ever need additional car repairs. Very highly recommended.

Thanks Matthew! Your experience is what you will get each and every time. Remember, we can help with oil changes or any other needs your vehicle may have.

- Payne's Automotive
5

Very friendly and professional. Repair work done in a timely manner.

We're happy you came and appreciate your kind words. Glad you could help with the check engine light on your Ford Transit Connect. We are here to handle oil changes, brakes and anything else your vehicles might need.

- Payne's Automotive
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