Houston Auto Repair

Service was completed timely.

I can not give this company enough praise! Our jeep Cherokee had to have both engine mounts replaced as well the spark plugs. It is running great! Jason and his team were able to get us in ahead of our scheduled appointment, diagnose the issue and have the car back to us in less than 24 hours. They are a family owned business that clearly cares about their customer. As long as we reside in the Houston area we will continue to only go to Payne’s Automotive for our car repair needs.

I went in because my coolant light came on. When I got there I told them to please check everything. They ran the diagnostic and something came up. Instead of just fixing it they turned the check engine light off and said they "want to run it again" instead of just correcting what the diagnostic came up with. I went back in 2 weeks later because my check engine light came on again. I had an hour before I had to be at work and they still said they couldn't run the diagnostic and I would have to leave my car there. The only reason I'm even giving 2 stars is because they fixed my water pump in a timely manner.

My appointment request online was answered right away. The appointment made, an uber called to take me back home and picked up when vehicle was ready. Vehicle repair fixed and I am able to ride with the air on now that it's very hot!!! Thank You Payne's Automotive.

Great service as usual.

Wow! Air conditioner fixed in 24 hours. Unbelievable service.

I always get the service here.

Wait was not long. Very quick service.

I was reminded, once again, why I return to Payne's automotive. They service both of my cars and, in my opinion, they deserve 20 stars. I had an oil change today, and when I picked up my vehicle, I saw where they had repaired the unit in my car that controls the electrical operation of the windows! It was off track, and I did not ask them to do it, but I am so happy they did! There is a gated run behind PA and Jason is always eager to accommodate my dogs! They can run in a gated area while my car is getting repaired! This is one of many reasons I will continue to support this neighborhood treasure. So glad my neighbor introduced them to me! It is the little things that stand out. If you are interested in relationship building for the life of your vehicle, this is the place for you. Come join us!

I've gone to Paynes for years for tune-ups and car inspections. I like the fact that they take reservations so you don't spending a lot of time waiting on your vehicles. I highly recommend them.