Payne's Automotive Enterprises - Serving Houston since 1973 - Quality mechanical and collision auto repair service

 

 

Payne's: Services: Collision Repair : Things to Know

Collision Repairs

Important Things to Know:

Have you been in a car accident? Are you battling insurance companies? Here are some important things you should know:

  • You have the right to choose the auto body repair shop of your choice, that will do the best job for you.
  • You have the right to choose a shop without jeopardizing your insurance coverage or reimbursement.
  • Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it professionally repaired.
  • Never drive a car that could be unsafe because of damages sustained in an accident.
  • Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You may however, insist that the insurance adjuster inspect the vehicle at the collision shop of your choice.
  • You are not required by law to obtain more than one estimate or appraisal.
  • You have the right to go to the repair shop of your choice. In most cases an insurance company cannot require you to go to a particular shop.
  • A lower estimate may not include all of the necessary repairs. If you're not sure why one estimate differs from another, ask the shop manager.
  • Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
  • Let the collision repair shop you choose help you negotiate your claim with the insurance company, this often leads to a faster repair time.
  • Choose a shop that has uni-body frame repair equipment.
  • Ask if the shop offers a written warranty.

Questions about collision repair?
To Request an Online Estimate
call us at: (713) 895-9948

 

   

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Payne's Automotive, LLC
is Conveniently located at:
5801 Bingle Road at W. Tidwell

Houston, Texas 77092
Click for Map
Phone: (713) 895-9948
Fax: (713) 895-9909

Business Hours:
7:00 a.m. - 6:00 p.m. Monday - Friday